Motion Activated Light Orders, Returns, Shipping FAQ
Get answers to all of your Mr Beams motion activated light orders, returns and shipping questions below. Have a question we didn't answer? Contact us for additional support.
I placed an order. How do I know it went through?
You will receive a confirmation email for your order once your payment has gone through.
When will my order ship?
All orders placed Monday-Friday will ship within 24 hours. Any orders placed after 12pm Friday thru Sunday will be shipped out first thing Monday morning. Any orders placed on a holiday will ship the following business day.
How much do I pay for shipping?
We currently offer free Smart Post shipping for all contiguous U.S. orders $49+. All orders less than $49 will be subject to shipping charges. During the checkout process, you will be able to calculate the cost of each shipping method. All orders placed outside the contiguous U.S. will be charged the shipping costs as estimated by the U.S. Postal Service.
When can I expect my motion activated light to arrive and through what service?
Orders are shipped via FedEx. FedEx Smart Post generally takes 7-10 business days within the Contiguous U.S., and 1-3 weeks to Hawaii and Alaska. Regular FedEx ground shipping estimates a 3-5 day ship time. Mr Beams cannot guarantee shipment will arrive within the FedEx estimate time frame.
I think I placed a duplicate order.
You will receive a confirmation email for any order placed. If you only receive one confirmation, it is not likely that two orders were placed. We review orders before shipping and contact our customers on any order that looks like a duplicate (same product order, shipped to same address). If you are unsure, please email us at firstname.lastname@example.org and we can verify your purchase.
Where can I find active coupon codes and discount products on mrbeams.com?
Sign up for our monthly newsletters on our homepage or visit our Special Offers page to view current sales, coupons and specially price products.
What is the return policy if I’m dissatisfied with my motion activated light?
Please visit our product returns and warranty FAQ for more information on our 30-day money back guarantee and 1-year warranty.