Motion Activated Light Orders, Returns, Shipping FAQ

Get answers to all of your Mr Beams motion activated light orders, returns and shipping questions below. Have a question we didn't answer? Contact us for additional support.

I placed an order. How do I know it went through?

You will receive a confirmation email for your order once your payment has gone through. 

When will my order ship?

All orders placed Monday-Friday will ship within 24 hours. Any orders placed after 12pm EST Friday thru Sunday will be shipped out first thing Monday morning. Any orders placed on a holiday will ship the following business day.

How much do I pay for shipping?

Our shipping rates vary depending on the order total. We currently offer special rates for U.S. orders:

$5 FedEx Ground shipping for orders up to $49.99

$5 FedEx 2-Day shipping for orders between $50-99.99

Free FedEx 2-day shipping for orders $100+

We also offer free FedEx International Priority shipping for Canadian orders $100+

When can I expect my motion activated light to arrive and through what service?

Orders are shipped via FedEx, and can generally take up to 5 business days to arrive from the day they're shipped depending on the shipping method. Shipping times vary based on the delivery location. Mr Beams cannot guarantee shipment will arrive within the FedEx estimate time frame.

I think I placed a duplicate order.

You will receive a confirmation email for any order placed. If you only receive one confirmation, it is not likely that two orders were placed. We review orders before shipping and contact our customers on any order that looks like a duplicate (same product order, shipped to same address). If you are unsure, please contact us and we can verify your purchase.

Where can I find active coupon codes and discount products on mrbeams.com?

The best way to receive Mr Beams discounts is to subscribe to our email list. To sign up, click here.

What is the return policy if I’m dissatisfied with my motion activated light?

Please visit our product returns and warranty FAQ for more information on our 30-day money back guarantee and 1-year warranty.