Motion Sensor Light Returns, Warranty FAQ

Scroll through our most frequently asked questions below for information regarding your warranty and how to return your light. Have a question you don't see here? Contact us for additional support!

My Mr Beams motion sensor light stopped working; how do I take advantage of the 1-year warranty?

We back our products 100%. If you have any issues with your product after purchase, please fill out the Return Inquiry Form under the Support section and you will be contacted within 48 hours. Please be as descriptive as possible when describing the issue you are having with your light. 

How do I return my order? What are the details on the 30-day money back guarantee?

If you are unsatisfied with your purchase for any reason, you can return the product for a refund within 30 days of the initial purchase. Simply fill out the Return Inquiry Form under the Support section. You will be contacted within 48 hours to confirm your return and give you instructions on where to send the product. Please allow 3-10 business days for your refund to show up on your statement/or online banking site (refund timing depends on your banking provider). Note: Mr Beams can only refund purchases made through our website or via phone orders. To inquire about a Mr Beams purchase through one of our distributors, please contact the site or store you initially purchased from.

How do I register my motion sensor lights for the free extended 2-year warranty?

To take advantage of the free extended 2-year warranty, you must fill out the Product Registration Form under the Support tab.

Have more questions? Contact us for additional support!